Your support in administrative matters
Confused by constant advertising for digital mail? Canton, health insurers and insurance companies are pushing for the switch, but still send paper bills. Are you now receiving bills unwantedly by email? Doctors are also newly emailing bill copies. You don't have to switch – but if you want to, I'll show you step by step how it works. At your pace, without technical jargon. (Technically this is called "ePost" and "eBill" – but you don't need to remember that)
Canton Bern still sends tax bills on paper, but strongly pushes for switching to the digital system BE-ePost. Many people become confused by advertising and demands and think they have to switch. Without setting up BE-ePost, you will continue to receive your bill on paper – but the pressure to switch is getting stronger.
→ This leads to uncertainty and pressure to switch
Insurance companies, health insurers and utility providers aggressively advertise switching to digital bills. They still send paper bills, but pressure you with discounts and constant demands to switch digitally. Some people feel pressured and fear they won't receive bills anymore if they don't switch.
→ This leads to fears and uncertain decisions
Friends, children or bank employees say: "You have to do this digitally now". But that's not true – you can choose! Downloading apps, scanning QR codes, creating logins – for many people this is overwhelming. And the fear of doing something wrong or being "left behind" is great.
→ Many people feel pressured and overwhelmed
You are not alone with this problem!
Thousands of people in Switzerland feel overwhelmed by the pressure to switch. That's no shame – the advertising is confusing and no one clearly explains that you can choose. I'm here to explain your options and help – if you want to switch.
Switching to digital mail is not just technology – it's a complex system. In my career, I have developed and built exactly such digital systems:
During my time at a major Swiss mobile network operator, I was responsible for developing digital services – so I know how these systems work and where the pitfalls are. As a business developer for mobile payment functions, I learned the security aspects of digital systems firsthand and can explain to you how your data is protected.
As project manager for electronic voting and the electronic patient record, I have led complex digital government projects and learned to understand how authorities work. This technical experience from previous positions, combined with my patience and understanding for people, makes me the ideal companion for your switch to digital mail.
I understand both the technology and your concerns – and explain everything in understandable language.
Choose the package that suits you. All prices are transparent and fixed. No hidden costs.
Approx. 2 hours
Ideal for: People who only want the most important senders digitally (e.g. health insurance, electricity, Canton)
Book nowApprox. 4 hours
Ideal for: People who want to switch completely to digital (all insurance, telephone, internet, authorities)
Book nowApprox. 6h + 2 follow-up visits
Ideal for: People who want intensive support and need absolute security
Book nowDon't want to be alone even after the switch? I'm there for you monthly.
Monthly check, hotline for problems, new features explained
None of the packages fit exactly? No problem!
Together we'll find a solution that fits your situation – whether it's just a single sender, a combination or something completely different.
In the free initial consultation we discuss what you really need. Then I create a customized offer for you.
Mail on computer/phone is like a digital mailbox for ALL types of letters – not just bills, but also letters from the Canton, from insurance companies, etc. Bills in e-banking are only for bills – these appear directly next to your accounts and you can pay them with one click. You can have both – I help you decide what's best for you. (Technically this is called "ePost" and "eBill")
Yes, these systems are very secure – they were developed by Swiss Post and Swiss banks. Your data is stored in Switzerland and is encrypted. This is at least as secure as paper mail in the mailbox (which can also be taken from the mailbox by someone). I work absolutely discreetly and only see what is necessary for the setup. I don't get to know your passwords.
No! The systems for digital mail and digital bills are completely free for you as a private person. You only pay once for my service for the setup and support. After that, no ongoing costs are incurred – except if you want the monthly support (CHF 60/month).
No problem! You can also use digital mail on the computer – via your internet browser (like when you open a website). The bills in e-banking work on the computer anyway. We'll find the solution that's most convenient for you.
Yes, anytime! You can switch all senders back to paper mail. In the "All-Inclusive" package this is even included – I help you free of charge with the switch back if you're not satisfied. Don't worry, you're not trapped.
Setting up on your computer/phone takes 1-2 hours. Switching all senders can take 2-4 weeks because some companies need time for processing. But you don't have to do anything – I take care of everything and keep you updated. During this time you continue to receive mail on paper.
Canton Bern still sends tax bills on paper, but strongly pushes for switching to the digital system "BE-ePost". Many people become confused by advertising and demands. Without setting up BE-ePost, you will continue to receive your bill on paper – but the pressure to switch is getting stronger. I help you set up BE-ePost if you want to switch.
Let's discuss in a free initial consultation which solution is best for you. No obligation, no pressure – just an honest conversation about how I can help you.
Would you like help switching to digital mail? Let's find out in a free initial consultation which package suits you.
Phone: 079 217 01 34
Email: info@administrative-hilfe.ch
Office:
Neufeldstrasse 134, 3012 Bern
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Your clients need help with digitalization? I support institutions in accompanying their clients to digital mail.
Phone: 079 217 01 34
Email: info@administrative-hilfe.ch
Office:
Neufeldstrasse 134, 3012 Bern
Open in Google Maps (opens in new tab)