Responsible Person

Michael Sommer
Administrative Help Bern
Neufeldstrasse 134
3012 Bern
Email: info@administrative-hilfe.ch
Phone: 079 217 01 34

General Information

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person has the right to protection of their privacy as well as protection against misuse of their personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.

In close cooperation with our hosting providers, we strive to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.

Access Data and Log Files

We collect information about every access to our server (so-called server log files). Access data includes:

• Name of the accessed website
• File, date and time of access
• Amount of data transferred
• Notification of successful access
• Browser type and version
• User's operating system
• Referrer URL (the previously visited page)
• IP address and requesting provider

This data is used solely for the purpose of ensuring smooth connection establishment to the website, ensuring comfortable use of our website, evaluating system security and stability, and for other administrative purposes.

Cookies

This website uses cookies. These are small text files that make it possible to store specific information related to the user on the user's device while they are using the website. Cookies enable us, in particular, to determine the frequency of use and number of users of our pages, to analyze behavior patterns of page use, but also to make our offer more customer-friendly.

You can configure your browser so that you are informed about the placement of cookies and only allow cookies in individual cases. Disabling cookies may limit the functionality of this website.

Contact Forms and Email

If you send us inquiries via contact form or email, your information from the inquiry form or email, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

Analytics and Tracking

This website may use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help analyze how users use the website. You can prevent the storage of cookies by appropriate setting of your browser software.

Google Maps

Description

This website uses maps from Google Maps. The provider is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) or Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) for users outside the EU.

Data Processing

When you visit a page with an embedded Google Maps map, data is transmitted to Google:

• IP address
• Location data (if enabled by the user)
• Information about visited pages
• Browser information and operating system

Purpose

The integration of Google Maps serves to display our location in an appealing way and makes it easier to reach our office. It enables user-friendly directions and route planning.

Legal Basis

Legal basis: Art. 6 para. 1 DSG (legitimate interest), Art. 6 para. 1 lit. f GDPR (legitimate interest) where applicable

Legitimate interest: Improving user-friendliness through visual representation of our location

Data Transfer

Data is transferred to Google LLC in the USA. For Switzerland, there is an adequacy decision by the Federal Council regarding the USA. For EU citizens, Google is certified under the EU-US Data Privacy Framework.

Deactivation

You can prevent the display of Google Maps by disabling JavaScript in your browser. However, the map cannot be used in this case.

More Information

Google's privacy policy: https://policies.google.com/privacy (opens in new tab)

Your Rights

You have the right to receive information free of charge about the personal data stored about you at any time. You also have the right to correct inaccurate data and the right to have your personal data deleted or blocked, provided there are no legal obligations to retain it.

Changes to this Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions about Data Protection

If you have questions about data protection, please send us an email or contact us directly:

Email: info@administrative-hilfe.ch
Phone: 079 217 01 34